tag:blogger.com,1999:blog-5209778108692585660.post-85856591382363048282008-03-26T23:07:00.001+05:302008-03-26T23:07:00.001+05:30While most points are valid, I don't agree with the bluntness of communication between individuals. It's ok to be cordial and polite. Think of it from this perspective: I'm an IT guy where it's my job to know everything IT-related to be as efficient as possible about the job. Hypothetically, I might ever need help with something like how to build a bookcase from a bunch of wood. Are you saying that you wouldn't mind if the person you went to for woodworking help treated you the exact same way? I honestly can't believe your answer would be "yes". If it is, you're definitely a rare breed. Most would want polite, yet efficient banter to be able to get the job done in a reasonable amount of time. Most wouldn't want to hear, "I prefer email over phone calls” when you’re stuck holding a hammer poised over your woodwork. While this may very well be more efficient for you, we can’t all be like that. It’s the natural order of things to want to communicate more personably, i.e. phone call or office visit. It’s in our nature. Ever typed out an email that, only after you’ve hit “Send”, you realized that a few sentences could have been completely misconstrued and now you’re worried you now look like a total ass? When you yourself make a mistake, don’t you want someone to say something like, “Hey, that’s cool, I’ve probably done something much worse when I first started with computers.”? Of course you do. It’s human nature. Something else to consider – their arguing might not be arguing, but rather an attempt to try and understand the issue so as not to repeat the same mistake. Many times, it’s simply just a matter of comprehension and not questioning your statement. Are you telling me you never questioned your parents growing up? Not likely. I like most of the points and I was once an IT consultant for a local company. However, too many times I’ve seen folks in Corporate IT world get on their high horse and act holier than thou simply because of the position and capability within their job roles. It’s ok to be tactful/polite and no, it won’t kill you. So it took an extra 4 minutes out of your day. Maybe that one guy/girl you went the extra mile with will decide to do something nice for you or help you with something you’re unsure about in the future. Ya never know…loadedmindhttp://www.blogger.com/profile/09016465735655798526noreply@blogger.com