Comments on The Java ME Blog: 10 things your IT guy wants you to know

Админ, а много блог отнимает времени у тебя?

2010-01-16T15:05:36.606+05:30

Админ, а много блог отнимает времени у тебя?

А мне блог понравился

2010-01-16T01:15:19.645+05:30

А мне блог понравился

Молодец, хороший пост.

2010-01-13T15:47:53.068+05:30

Молодец, хороший пост.

+1 поддерживаю

2010-01-13T03:54:48.187+05:30

+1 поддерживаю

Хорошо написал. Так держать!!! :)

2010-01-12T17:54:07.294+05:30

Хорошо написал. Так держать!!! :)

А как на блоге можно заработать? У меня есть блог ...

2010-01-12T03:35:57.048+05:30

А как на блоге можно заработать? У меня есть блог о игре на гитаре. Правда там народа в день не много ходит...человек 20. Можно с него что то заработать?

Хороший сайт. Так держать!!!

2010-01-10T14:50:24.753+05:30

Хороший сайт. Так держать!!!

А мне пост понрвился. Добавил в букмарки. (не спам...

2010-01-10T01:28:06.358+05:30

А мне пост понрвился. Добавил в букмарки. (не спам)

It sounds like you're creating problems yourself b...

2009-12-31T00:14:12.033+05:30

It sounds like you're creating problems yourself by trying to solve this issue instead of looking at why their is a problem in the first place.

Wow! what an idea ! What a concept ! Beautiful .. ...

2009-12-30T12:20:23.071+05:30

Wow! what an idea ! What a concept ! Beautiful .. Amazing …

Super-Duper site! I am loving it!! Will come back ...

2009-12-30T06:01:16.262+05:30

Super-Duper site! I am loving it!! Will come back again - taking you feeds also, Thanks.

Привет! С удовольствием почитал Ваш блог. Хочу так...

2009-12-28T17:17:11.229+05:30

Привет! С удовольствием почитал Ваш блог. Хочу также поздравить Вас и всех читателей этого блога с новым 2010 годом. Удачи всем, новых жизненных побед и исполнения всех ваших замыслов. :)

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Being a sys admin, I can relate to everything in t...

2009-11-16T10:45:33.928+05:30

Being a sys admin, I can relate to everything in this particular blog. I've worked my way up, at a rapid pace, from the lowest levels of the IT food chain. I didn't stay in that spot long, due to my ability to interact well with people along with absolute refusal to be stuck in a rut dealing with end users. I find the post immensely humorous, as I deal with self-important people every single day of the week. Not a single issue that I deal with is not an emergency. At least that's what the end users would have me think. Typically users will approach other team members within the heirarchy, simply due to their own ignorance of the company org chart. I think after several years in the business, most IT professionals have a pretty good idea about what's important and what's not. That said, if your IT guy scoffs at you, you've made an ass of yourself, and the issue is not that important. That doesn't mean the issue won't get fixed, it just means that it will get fixed in the order it was received. Guess what? Now serving: 33. I suppose employees from all different occupations could expect to encounter the same type of people, however, they aren't dealing with every person in the company. I find that I thoroughly enjoy the challenge of higher level issues and that I get very frustrated when approached with trivial tasks while attempting to troubleshoot more important ones. IT issues are complex, non-repetitive issues, in most cases. The ones that are repetitive are generally the easiest to fix and don't take much time. Typically there is an FAQ listing on the company's internal web page, but you were just too lazy to read it. Wow, illiterate, and computer illiterate. Not good. I certainly don't want to minimize the importance of other occupations outside of the IT industry, because I can see the importance of every role within an organization. What I can say is that in IT, you don't sit and comb through the same mundane, repetitive paperwork all day. If you are in IT and you are stuck in this type of job, I'm sorry, and I feel your pain. If you work outside of IT and you do that, guess what? You are easily replaceable, and you're not nearly as important as you think you are. Ever seen the show House? He gets totally pissed when confronted with issues such as a common cold. It's not that I don't care about the fact that you deleted your file, but I do find it funny that it's 2009 and you haven't yet figured out to keep your data in more than one place. I also feel that I interact quite well with individuals within my organization, and actually enjoy the opportunity to discuss things other than computer issues with my user base. I enjoy interacting with people, it just gets really old answering computer question after computer question all the time. I can't even walk into the room at a family function without getting asked computer questions. I wouldn't consider myself a typical computer guy, as I generally tend to immerse myself in the vested interests of the companies I have worked for. I'm interested primarily in high level objectives, not so and so's mundane triviality. Does this mean that I don't have a select few users that approach me with said trivial issues, that I absolutely love dealing with? No. Awesome end users are just that. Awesome. They will typically be greeted with a smile, even on the worst of days, and even if they haven't called me on the best of terms. Everyone loves to feel appreciated. Courtesy is generally met with courtesy, shitheadedness is met with...you guessed it, shitheadedness. The worst customers are the ones that have a spouse that works in IT. Guess what? If he/she is as good at their job as you say they are, then why don't they just come on over and apply here? All in all, I think it's safe to say that I love my job. Doesn't mean all IT professionals do. Next time you make that friendly, or not so friendly call to your IT rep, please be courteous. If you're not met with courtesy, then by all means, have a field day. Thanks for reading.

Yeah but nobody has explained why users lie and ge...

2009-10-24T18:19:36.055+05:30

Yeah but nobody has explained why users lie and get so offended when IT folk ask them questions.

Some of the people replying to this have taken the...

2009-05-13T06:18:31.864+05:30

Some of the people replying to this have taken the original post way to seriously. I am in IT (lvl 2 and 3 support) and I really enjoy talking to most people on the phone. I am a people person and get along well with the 99% of my colleagues (IT or not IT). However, I get absolutely sick of the people he is describing, just tired of the same people ringing up, that constantly manage to f*ck their systems up, despite being warned and told how to do things properly. Not to mention the fact that I am NOT ON THE F*CKING HELPDESK so why the f*ck do you keep ringing me even though you KNOW your not supposed to call me first. I'm sorry, but alot of what the original poster describes is pretty valid, but obviously NOT ALWAYS THE CASE. And everyone replying with things that generalise IT people as being "uppity" etc, this is simply not true, in MOST cases. IT people are generally smart, smart enough to realise that alot of people view IT crowds as being "uppity" and therefore will try to offset this by doing the opposite. However, when that one retarded lady keeps ringing up with the same bullshit over and over again, wasting yours and company time then yes, maybe that "uppity" personality comes through as a kind of barrier defense to maybe stop this from happening (yet) again in the future. Maybe that little bit of arrogance will help get it through her thick f*cking skull that: "NO THIS IS NOT ACCEPTABLE BEHAVIOUR AND IM A LITTLE BIT FUCKED OFF ABOUT IT TO BE HONEST" much more effectively than the last 3 times you told them not to let it happen again and how to avoid the problem.

:-)

/rant

If you haven't seen it, there's a great Brittish T...

2009-04-01T08:04:28.021+05:30

If you haven't seen it, there's a great Brittish TV show called The IT Crowd which gives a comedic insight into the lives of IT employees of a large company. Hilarious if you ask me. http://en.wikipedia.org/wiki/The_IT_Crowd

I love working in IT because I enjoy helping people. But sometimes complaining a little (privately among your peers) is a great way to cope with constantly having to deal with other people's problems. Maybe such a public post just isn't the way to go. But I consider this light humour aimed at other people that work at an IT helpdesk type job.

Sometimes it's hard not to let the critical, scupulous, and hardnosed attitude that it takes to fix tough issues bleed into the rest of our personalities every once in a while. Although, this blog post seems to be an extreme case!

Many of the IT guys in my office don't know what t...

2008-10-26T07:19:18.788+05:30

Many of the IT guys in my office don't know what they're talking about, and I'm only unable to fix the problem myself because of the silly access restrictions that are put on our office PCs.

But then, there are A LOT of technophobes in my industry (TV), so I'm sure the IT guys have to deal with a lot of dumb people too.

Great post. There's nothing rude about this guy an...

2008-10-25T00:22:58.192+05:30

Great post. There's nothing rude about this guy anywhere, second poster.

Try being an IT guy. Your day pretty much consists of reading the screen to people who can't be bothered to read it for themselves.

That's what makes IT so difficult. It's not that you non-technies are stupid. It's not that you can't read. It's that you WON'T read. You won't do a thing I tell you unless I do it for you, or hold your hand through the entire thing.

We're never going anywhere, sir. There's always gonna be people like you to ensure a paycheck.